Shipping

Receive free standard shipping within Canada for purchases of over $150, excluding taxes.

FREE SHIPPING Standard 3 to 9 business days • Orders $150.00 and up, excluding taxes.

$15.00 Standard 3 to 9 business days • Orders $0.00–$150.00

$25.00 Express 1 to 2 business days

Shipping to P.O. Boxes

Please allow additional time for orders shipped to P.O. box addresses.

For orders shipped to P.O. box addresses, rural postal codes and remote locations considered "beyond points," we can reach your destination through Standard Shipping only. Please allow additional time for orders shipped to these addresses.

Shipping to Multiple Addresses

You may only ship to one address per order.

If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address.

Taxes & Duties

Prices displayed on the website do not include taxes. When you proceed to purchase your order, sales tax (where applicable) and shipping charges will be calculated on the total value of merchandise, and will be displayed on the Order Summary page.

Order Tracking Information

Shipping Confirmation & E-Receipt Email

1. Once an order has shipped, we'll send you an email with the tracking number.
2. Click the link in the email to track the progress of your shipment.

Refused Shipments

We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and contact HauteMama so that we can get you sorted.

If you refuse your order, or any part of it without authorization from us, you’ll be responsible for all shipping charges.

Redirecting An Order

Please make sure your shipping address is correct as we can’t redirect orders once items have been dispatched. Sorry!